Rather than launch into Best Practice #2, I wanted to tell you about a program that our friends at First American Title have created for our collective benefit. They have a program called the Competitive Advantage Platform that you can log into and through a series of questions build your own practice and policy manuals. VERY COOL!!! I have created rough drafts of all of my Company policies through this system. Anyone interested in accessing this program, let me know by clicking here. You will have to be assigned a password by First Am in order to log-in to the system.